We’re looking for organized and focused Senior People & Culture Generalist to join out People &Culture department team within our Ypsilanti Plant at 775 James L Hart Parkway.

As the Senior People & Culture Generalist, you will be a strategic partner to plant leadership, employees, and union representatives, supporting the execution of business objectives through effective people strategies and labor relations practices.This role will provide comprehensive P&C support in a unionized manufacturing environment in the areas of labor relations, collective bargaining agreement administration, investigations, recruitment and selection, employee engagement, performance management and policy and procedure administration. 

Who We Are

With a legacy spanning over a century, Pollard Banknote has become a world leader in instant ticket manufacturing and digital lottery solutions that enhance player engagement through cutting-edge technology. Our diverse and talented team brings ideas to life through creativity, innovation, and collaboration. From exciting lottery experiences to impactful partnerships, we’re shaping the future of gaming and making a difference in millions of lives. Join us and help reimagine how the world plays.

What We Offer

• Competitive compensation
• Profit sharing program – every role plays a part in our success!
• Company pension & 401K
• Health & Extended Benefits
• Opportunities for professional development
• Tuition reimbursement
• Employee & Family Assistance Program
• A variety of committee driven employee engagement activities
• Free Parking

What You'll Do

• Conduct workplace investigations involving harassment, discrimination, policy violations, attendance concerns, workplace misconduct, and employee complaints

• Advise leaders regarding appropriate corrective action and progressive discipline. Ensure consistent application of policies, procedures, and work rules

• Support preparation for arbitration hearings, mediations, and labor-management meetings.
• Supports and guides employees and leaders on employee relations, progressive discipline issues and investigations, interpretation and application of policies, procedures, regulations, standards, employment laws and compliance issues
• Interpret, administer, and ensure compliance with the Collective Bargaining Agreement (CBA).

• Analyze workforce data and metrics to identify trends, risks, and opportunities.

• Ensure compliance with: National Labor Relations Act (NLRA), Fair Labor Standards Act (FLSA), Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Equal Employment Opportunity (EEO) requirements, Occupational Safety and Health Administration (OSHA) standards, State and local employment laws

• Support recruitment, onboarding, and retention efforts for hourly and salaried employees. Assist leaders in building talent pipelines for key manufacturing and leadership positions. Support employee engagement and retention initiatives.

• Participates in the implementation of PC strategic objectives and overall PC deliverables, services and programs.  Monitors administration of same to ensure adherence to established standards and procedures.  Identifies opportunities for improvement and resolves any discrepancies. 
• Monitor and analyze grievance trends and recommend proactive solutions.

Who You Are

• Ability to p

  rovide guidance to PC support team, lead PC department in absence of Manager.

• Strong labor relations and conflict resolution skills

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  E

  ffective negotiation and influencing abilities

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  Excellent investigation and fact-finding capabilities

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  Strong business acumen and analytical skills

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  Ability to build credibility with both management and union leadership

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  Exceptional written and verbal communication skills

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  High level of discretion and professionalism

What You'll Bring

• Bachelor's Degree in Human Resources, Industrial Relations, Business Administration, or related field.
• 7+ years of progressive Human Resource experience
• 3+ years supporting a unionized workforce
• Experience managing grievances and employee relations matters.
• Experience conducting workplace investigations
• Experience supporting manufacturing, production, distribution, or industrial environments.
• Experience with HRIS and workforce analytics.

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.