We’re looking for Software Acceptance Technician to join our Internal Audit & Acceptance team within our Winnipeg Office. 

The Software Acceptance Technician performs final quality reviews of imaged ticket jobs and provides back up support on draft customer specifications to ensure production setups, game information, and technical documentation are accurate, complete, and aligned with customer requirements, client standards, and internal requirements. The role validates ticket data, fonts, barcodes, layouts, game play, symbols, restrictions, and production information before work proceeds. The position identifies inconsistencies, documents required corrections, and collaborates with internal stakeholders to support accurate programming, timely production, and reliable job release. The role may provide coverage across both software acceptance and
customer specification review activities based on operational needs

Who We Are

Experience the forefront of innovation with Pollard Digital Solutions a division of Pollard Banknote, where we lead the charge in revolutionizing digital solutions for state lotteries. From groundbreaking initiatives like iLottery to crafting immersive player experiences that champion noble causes globally, our team's innovative spirit is driving impactful changes in the industry. Join us in this exhilarating journey, where every contribution makes a difference in shaping the future of lottery gaming.

What We Offer

• Competitive compensation
• Profit sharing program – every role plays a part in our success!
• Company pension
• Comprehensive Group Benefits
• Opportunities for professional development
• Tuition reimbursement
• Employee & Family Assistance Program
• A variety of committee driven employee engagement activities
• On-Site Cafeteria & Outdoor Patio
• On Site Gym
• Free Parking
• Hybrid Work Environment

What You'll Do

• Review and verify imaged ticket information, scanned barcode information, and job setup outputs to confirm alignment with production requirements, customer specifications, Client Standards, and other applicable client documentation.
• Import and compare job setup files, ticket images, data files, and associated information using Adobe Photoshop, Microsoft Excel, and related tools to confirm fixed voids, variable voids, live tickets are accurate. 
• Review draft customer specifications and game working papers for accuracy, completeness, internal consistency, and alignment with current client and PBL requirements, with particular focus on Game Development content.
• Validate game play requirements, restrictions, instructions, and production information to ensure requirements are clear, technically correct, and suitable for accurate programming and production execution.
• Document and communicate review findings, coordinate corrections with key stakeholders, complete SA job mapping and release-related support, and perform other related duties as assigned.

Who You Are

• Strong attention to detail, accuracy, organization, and prioritization.
• Proficiency with Adobe Photoshop, Acrobat Reader, Microsoft Word, and Microsoft Excel.
• Ability to interpret technical documentation, identify inconsistencies, and solve or prevent
  issues.
• Ability to manage multiple priorities, adapt to changing production timelines, and work
  independently or collaboratively.
• Ability to learn and apply customer-specific requirements, Client Standards, draft review
  processes, and software acceptance procedures.

What You'll Bring

• Experience with critical and analytical thinking.
• Experience reviewing technical documentation and proofreading.
• Previous experience within PBL is preferred with exposure to aspects of the ticket design process is an asset.
• Previous printing experience is an asset

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.