We’re looking for a strategic and proactive IT Infrastructure Manager to join our IT Infrastructure team in Winnipeg. 

As the IT Infrastructure Manager, you will lead a team of 8 experts managing a complex, multi-site infrastructure across North America. Overseeing Windows, Linux,  and virtualization, you’ll ensure system resilience, security, and high performance. Collaborating with European counterparts, you’ll guide cross-functional teams and maintain strong communication. Success in this role requires strategic leadership, hands-on expertise, and proficiency in budgeting and vendor management, particularly with Microsoft 0365, Palo Alto Networks, and Dell equipment.

Who We Are

At Pollard Banknote Limited, we've been a leader in instant lottery ticket manufacturing and services for over a century, delivering innovation and quality. Our diverse, talented team drives creativity and collaboration. Alongside our traditional products, we lead in digital lottery solutions, enhancing player engagement with cutting-edge technology. Join us in impacting millions of lives with exciting lottery experiences and help shape the future of gaming!

What We Offer

• Competitive compensation
• Profit sharing program – every role plays a part in our success!
• Company Pension
• Health & Extended Benefits
• Opportunities for professional development
• Tuition Reimbursement
• On-Site Cafeteria & Outdoor Patio
• On Site Gym
• A variety of committee-driven employee engagement activities
• Free Parking
• Hybrid Work Environment

What You'll Do

• Lead and manage a team of 12 IT professionals, providing direction, mentorship, and support.
• Take ownership of the organization’s IT infrastructure, focusing on Windows, Linux, and virtualization technologies.
• Ensure the infrastructure is properly maintained, patched, and aligned with security standards.
• Manage vendor relationships and contracts, specifically for Microsoft 0365 and Dell hardware.
• Oversee and manage the IT infrastructure budget, ensuring efficient resource allocation and cost management.
• Collaborate with teams across North America and Europe to ensure consistency and best practices in infrastructure management.
• Manage data center operations across multiple North American locations, ensuring uptime, efficiency, and security.
• Take a proactive role in monitoring systems, identifying potential issues before they escalate.
• Collaborate with development teams in a large-scale development shop to ensure infrastructure needs are met, and the systems can support ongoing projects.
• Plan and implement infrastructure projects, upgrades, and migrations with minimal disruption to business operations.
• Maintain compliance with industry regulations and best practices for IT infrastructure and security.
• Support the organization's long-term IT strategy by researching and recommending new technologies to enhance infrastructure capabilities.

Who You Are

• Strategic and hands-on individual who thrives in complex, multi-site IT environments.
• Skilled in collaboration and communication, working effectively across teams and geographies.
• Proactive in identifying and solving infrastructure challenges while ensuring security and performance.
• A supportive leader who mentors and empowers teams to deliver results.

What You'll Bring

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 5+ years of experience in IT infrastructure management, including Windows, Linux and virtualization.
• Proven experience leading teams and managing large-scale infrastructure environments.
• Strong communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
• Experience working in or managing large development environments.
• In-depth knowledge of security standards and practices.
• Experience in multi-site infrastructure management and data center operations.
• Proficiency in budgeting and vendor management, particularly with Microsoft 0365, and Dell equipment.
• Ability to take ownership of systems, ensuring they are well-maintained and secure.
• Strong problem-solving skills with a proactive approach to identifying and resolving infrastructure issues.

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.