We’re looking for a strategic and proactive IT Infrastructure Manager to join our IT Infrastructure team in Winnipeg. 

As the IT Infrastructure Manager, you will lead a team of 8 experts managing a complex, multi-site infrastructure across North America. Overseeing Windows, Linux,  and virtualization, you’ll ensure system resilience, security, and high performance. Collaborating with European counterparts, you’ll guide cross-functional teams and maintain strong communication. Success in this role requires strategic leadership, hands-on expertise, and proficiency in budgeting and vendor management, particularly with Microsoft 0365, Palo Alto Networks, and Dell equipment.

Who We Are

With a legacy spanning over a century, Pollard Banknote has become a world leader in instant ticket manufacturing and digital lottery solutions that enhance player engagement through cutting-edge technology. Our diverse and talented team brings ideas to life through creativity, innovation, and collaboration. From exciting lottery experiences to impactful partnerships, we’re shaping the future of gaming and making a difference in millions of lives. Join us and help reimagine how the world plays.

What We Offer

• Competitive compensation
• Profit sharing program – every role plays a part in our success!
• Company Pension
• Health & Extended Benefits
• Opportunities for professional development
• Tuition Reimbursement
• On-Site Cafeteria & Outdoor Patio
• On Site Gym
• A variety of committee-driven employee engagement activities
• Free Parking
• Hybrid Work Environment

What You'll Do

• Lead and manage a team of 12 IT professionals, providing direction, mentorship, and support.
• Take ownership of the organization’s IT infrastructure, focusing on Windows, Linux, and virtualization technologies.
• Ensure the infrastructure is properly maintained, patched, and aligned with security standards.
• Manage vendor relationships and contracts, specifically for Microsoft 0365 and Dell hardware.
• Oversee and manage the IT infrastructure budget, ensuring efficient resource allocation and cost management.
• Collaborate with teams across North America and Europe to ensure consistency and best practices in infrastructure management.
• Manage data center operations across multiple North American locations, ensuring uptime, efficiency, and security.
• Take a proactive role in monitoring systems, identifying potential issues before they escalate.
• Collaborate with development teams in a large-scale development shop to ensure infrastructure needs are met, and the systems can support ongoing projects.
• Plan and implement infrastructure projects, upgrades, and migrations with minimal disruption to business operations.
• Maintain compliance with industry regulations and best practices for IT infrastructure and security.
• Support the organization's long-term IT strategy by researching and recommending new technologies to enhance infrastructure capabilities.

Who You Are

• Strategic and hands-on individual who thrives in complex, multi-site IT environments.
• Skilled in collaboration and communication, working effectively across teams and geographies.
• Proactive in identifying and solving infrastructure challenges while ensuring security and performance.
• A supportive leader who mentors and empowers teams to deliver results.

What You'll Bring

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 5+ years of experience in IT infrastructure management, including Windows, Linux and virtualization.
• Proven experience leading teams and managing large-scale infrastructure environments.
• Strong communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
• Experience working in or managing large development environments.
• In-depth knowledge of security standards and practices.
• Experience in multi-site infrastructure management and data center operations.
• Proficiency in budgeting and vendor management, particularly with Microsoft 0365, and Dell equipment.
• Ability to take ownership of systems, ensuring they are well-maintained and secure.
• Strong problem-solving skills with a proactive approach to identifying and resolving infrastructure issues.

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.