
Quality Assurance Lead
Pollard Digital Solutions - Europe
We are looking for a Quality Assurance Lead to join our team and take ownership of ensuring the highest standards of quality on our iLottery platform. Quality Assurance Lead will play a crucial role in Pollard, enhancing software quality and reliability. It will include fostering a quality centric culture, leading a QA Community of Practice that adopts advanced testing methodologies, and ensuring adherence to the highest quality standards through industry-best practices. This role demands strategic oversight in creating and executing comprehensive test plans and fostering a structured environment for delivering superior software product.
Who We Are
Pollard Digital Solutions - Europe is a full-solution supplier of lottery management and iLottery technology for world-wide lottery markets. The company is owned by Pollard Banknote Ltd. – a leading partner to more than 60 lotteries worldwide, providing high quality instant ticket products, licensed games, retail merchandising solutions, and a full suite of digital offerings. Established in 1907 in Winnipeg, Canada, Pollard Banknote is owned approximately 66.7% by the Pollard family and is publicly traded on the Toronto Stock Exchange (PBL).
Our objective is to deliver the most innovative solutions that will render industry-leading returns to good causes in an ethically responsible way. We emphasize a friendly, lively, and respectful workplace atmosphere, where team spirit is highly valued.
What We Offer:
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A truly great working environment
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Modern office with parking provided for our employees
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Private health insurance
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Insurance for medical treatments outside of Serbia
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Learning and Development budget
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Yearly profit sharing
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Budget for sports activities
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Social activities
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Referral bonus
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Additional benefits
What You’ll Do:
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Develop and oversee a comprehensive test strategy that aligns with agile, CI/CD principles, focusing on microservices and cloud applications
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Lead and mentor Test Engineers, enhancing their skills and professional growth
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Promote cross functional collaboration with development, DevOps, and product management teams
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Facilitate knowledge sharing within the QA Community of Practice and represent PDS-EU in Pollard's Enterprise Quality Assurance Center of Excellence
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Design and execute test cases for microservices and cloud applications, emphasizing automation to integrate QA into the development lifecycle
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Deepen expertise in cloud testing and microservices, ensuring tests cover scalability, security, and reliability
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Manage test environments, including cloud infrastructure, in collaboration with DevOps teams
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Implement defect management practices, from identification to resolution
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Analyze and enhance QA processes, using metrics and KPIs for continuous improvement
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Advocate for quality throughout the development cycle
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Champion test automation to support CI/CD pipelines
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Conduct performance and scalability testing for microservices and cloud applications
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Ensure QA aligns with industry standards, compliance, and security best practices
What You’ll Bring:
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Bachelor's degree in computer science, IT, or a related field
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Extensive experience as a Lead Test Engineer or Manager in a software company, leading bigger teams
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Proficiency in software QA methodologies and processes
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Expert knowledge of microservices architecture and cloud technologies
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Strong skills in testing tools and automation frameworks
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Experience with AWS, Azure, or GCP cloud platforms
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Excellent communication and leadership capabilities
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Excellent English skills, both written and spoken
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Eagerness to learn as well as share knowledge and ideas with co-workers
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Excellent communication skills in English (spoken and written)
Nice to have:
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Relevant certifications (e.g., ISTQB, AWS Certified Cloud Practitioner) are advantageous
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Security-first mindset
What does the interview process at Pollard usually look like, and what are the steps involved?
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Initial interview
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Technical interview
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Meet the team interview
If this opportunity aligns with your experience and career goals, we invite you to apply today. We look forward to reviewing your application and potentially welcoming you to our team!